Rates for Direct-Bill Services / IU Bloomington Campus
Questions about rates and rate changes should be directed to uitsfin@indiana.edu.
Basic Bundle Services
*No monthly charges for these services. Installation charges apply to new service requests and will be billed by UITS.
- UniCom (Lync) Basic * No hardware
- UniCom (Lync) Enterprise Voice *
- UniCom (Lync) Enterprise Voice *
- USB Headset (wired)$117.70 install
- USB Telephone$191.84 install
- USB Headset (wireless Jabra 930)$211.98 install
- USB Headset (wireless Plantronics W440-M)$225.94 install
- IP Telephone (conference rooms and other special situations)$281.94 install
- UniCom (Lync) Additional hardware devices *
- USB Headset$46.70 install
- USB Telephone$120.84 install
- USB Headset (wireless Jabra 930)$140.98 install
- USB Headset (wireless Plantronics W440-M)$154.94 install
- IP Telephone (conference rooms and other special situations)$210.94 install
- Unicom (Lync) New Number - no equipment *$29.00 install
- FAX Telephone Line * $118.00 install New telephone line at customer location
- FAX Telephone Line * Conversion from existing FAX line to FAX service
- FAX Telephone Line *$29.00 install New FAX line using hosted FAX service
- Voice Attendant (previously Voice Menu) *
- 2 Wire Data Circuits *
- 4 Wire Data Circuits *
- Long Distance *
- Telephone Repair *
A La Carte Services (billed by UITS)
- Voice/Data Jack$71.00/hour plus materials
- Expedite Fee for Pre-wires$142.00 additional
- Expedite Fee for moves, adds, and changes
- IP 1140E Telephone$6.00/month
- Business Set Equipment (M5316)$5.00/month
- Add-on Module for Business Set$2.75/month
- Business Feature Package$6.00/month
- IP 8540 Telephone (use with UniCom 3 only)$10.17/month
- Caller ID Two Line Telephone$3.75/month
- Customer Interaction Center (CIC)
- CIC Group$110 install, $80/month
- Reporting$70.00/month
- Call Recording$11.00/month
- Agent$27.00/month
- CIC IP Telephone$281.94 install
- Fiber Circuit$71 install, $65/month
- Move Telephone$59.00
- Change Type Equipment$41.30
- Change Telephone Number$29.00
- International Long Distance, Long Distance Calling Cards, Toll Free Inbound Service
- Cellular equipment and voice plans
- Paging$11.50 install
- Alpha$9.00/month
- Numeric$6.00/month
- Meet Me Conference with Toll Free number access$0.075/minute
- Central Web Account (1 GB) (Auxiliary and External Accounts)$250.00/year
- Additional web space (rolling average) in excess of initial 1 GB$2.00/GB
- MySQL databases in excess of 1 GB$2.00/GB
Intelligent Infrastructure Services
Virtual System Rental
- Standard Virtual System, VMWare, 1 CPU, 2 GB memory, 35 GB disk$400.00/system
- Additional CPU$125.00/CPU
- Additional Memory$40.00/GB
Disk Storage
- Fiber Channel Attached Disk (SAN)$1.00/GB/year
Data Backup
- Data retention charge for storing$0.35/GB/year
Server Co-location
- Rack Space$4,347.63/year
- Power cord and installation$300.00/cord
- Floor tile cutout$150.00/cutout
- Additional proximity cards$20.00/card
- De-installation fee not to exceed $500$500.00/removal
Distributed Printing
- Continuing existing printer$250.00/year
- Add a new printer$400.00/year
- Remove printer$100.00 one time credit
- OTP (One Time Password) Tokens$25 - $35/each
Information Technology Policy and Security Office
New Certificates, Certificate Renewals, Additional Licenses, Copyright Violations
- SSL Cert (100)$0.00
- EV SSL Cert (1)$0.00
- SGC Supercert (1)$0.00
- Code Signing Cert (1)$0.00
- Copyright Violations
- First Offense$50.00
- Second Offense$75.00
- Third Offense$100.00
- Advanced IT Core Programming$55.00/hour
HELPnet Services
HELPnet Support Services - Team Activation
- Advanced Faculty and Staff Support
- Contracted Client$99.00/month
- Non-clientemail for quote
- Internet/Web Team Support
- Contracted Client$79.00/month
- Non-clientemail for quote
- Central Systems Team Support
- Contracted Client$39.00/month
- Non-clientemail for quote
- New Web Project Application Development
- Contracted ClientCost - 20%
- Non-client$79.00/hour
- Legacy Application Maintenance
- Contracted ClientFree
- Non-client$79.00/hour
- Web Hosting Fee
- Contracted ClientFree
- Non-client$149.00/month
- Web Project Consulting
- Contracted ClientFree
- Non-client$99.00/hour
- Secure Code Check and Debugging
- Contracted ClientFree
- Non-client$99.00/hour
- Sharepoint Site Development
- Contracted ClientCost - 20%
- Non-client$99.00/hour
- WCMS Site Development
- Contracted ClientCost - 20%
- Non-client$79.00/hour
HELPnet Central Systems Service Products
- SharePoint Collection Administrator
- Contracted ClientFree
- Non-client$499.00/year
- SharePoint Site Administration
- Contracted ClientFree
- Non-client$199.00/year
- Security Audit Review
- Contracted ClientFree
- Non-client$895.00
- Server Virtualization Conversion
- Contracted ClientCost - 20%
- Non-clientemail for quote
- Server OS/SQL Upgrade Conversion
- Contracted ClientFree
- Non-clientemail for quote
- Custom Server Provisioning
- Contracted ClientCost - 20%
- Non-clientemail for quote
- Server Administration Project Consulting
- Contracted ClientFree
- Non-client$99.00/hour
- Critical Data Infrastructure
- Contracted Client (with team activation)$30/month/person/unlimited storage of critical data
- Non-client$30/month/100GB
HELPnet Client Support
- Emergency Group Support - Desktop
- Contracted ClientN/A
- Non-clientemail for quote
- 24/7 Executive Leadership Support
- Contracted Clientcall for quote
- Non-clientemail for quote
- Executive Home Office Support
- Contracted Clientcall for quote
- Non-clientcall for quote
IU Internal Research Technologies Services
http://rt.uits.iu.edu/index.php
- Alfresco Share Support
- Unlimited users$100.00/site/year
- Unlimited sites$13,000/year
- Penguin-On-Demand Supercomputer
- REDCap Support
- Unlimited users$100.00/site/year
- Unlimited projects$10,000/year
- Use of Big Red, Quarry, and Mason Supercomputers$0.10/per core hour Cost based on task hours of usage
- Cluster Condominium Services
- Research File System (RFS) Storage$3,651.00/terabyte/year
- Data Capacitor Storage$1,049.00/terabyte/year
- Scholarly Data Archive Storage$572.00/terabyte
- Research Database Comples MySQL or Oracle Database
- Web Applications Hosting$1,000/application/year
- The Open Source Mirrorno cost
- Enterprise Linux Licensingno cost
- High Performance Application Optimization
- National Center for Genome Analysis Support
- Biomedical Applications Development
- Computational Grid Development
- Stat/Math Center Software
- Stat/Math Center Consulting
- Geographical Information Systems (GIS) Support
- Advanced visualization Lab (AVL) Support
- Access to large scale visualization theatres
- Access to ultra-resolution visualization walls
- Access to other visualization systems
Rates for the following UITS services will be made available through other bulletins. You may secure rates by contacting the managers or centers for each service as follows:
Advanced IT Core Programming | Ganesh Shankar | 317-278-3784 | gshankar@iu.edu |
Advanced Visualization Lab | Mike Boyles | 317-278-3647 | mjboyles@iu.edu |
Enterprise Web Technical Services | Craig Spanburg | 812-855-0718 | csspanbu@iu.edu |
Digital Media Services | Ralph Zuzolo | 317-855-1984 | rzuzolo@indiana.edu |
HELPnet Services | Carl Rhine | 317-274-3087 | crhine@iu.edu |
STEPS Workshops | UITS IT Training & Education Program |
812-855-7383 | ittraining@indiana.edu |
Student Technology Center Classroom Reservations | Student Technology Centers |
Web site | stcsite@indiana.edu |
Computer Operations Facilities Management Agreement | Dan Miller | 812-855-9909 | djmille@indiana.edu |
Student Technology Centers B&W/Color Printing & Usage Fees | Web site | stcprint@indiana.edu | |
Classroom Technology Services | Beverly Teach | 812-855-2922 317-278-2929 |
teach@indiana.edu |
Software Sales (for departmental purchases) | 812-855-3970 | cdware@indiana.edu |